Liesbet De Wagter
When we arrived at the hotel, we were very warmly welcomed by the staff. Throughout our stay, they were extremely friendly and helpful, which made our Barcelona adventure one to never forget.
The beds were a dream: I’ve never slept so well in my entire life! The rooms offer anything you might need and are spacious.
The Spa was rejuvenating. You do need to book and pay it separately from the hotel, because booking the spa means you have the premises all to yourself.
The breakfast was amazing, one of the highlights of our stay!
The only negative thing I could bring up is that some nooks and crannies throughout the hotel and in the rooms are a bit disheveled and could use some fixing up. Some parts of the common spaces could use some extra dusting too.
The staff were very helpful, particularly as we were there at a unusual time - arriving on the day of voting for independence and leaving the day after the general strike. The hotel is in an excellent location very close to the waterfront. The staff were excellent as was the breakfast buffet. We spent most days walking around from the hotel. We would like to return and spend more time in Barcelona.
I had no idea how fantastic this Hotel would be. First let me say that the entire staff has been great to us. Always so nice and full of information. Our room is great and always kept clean. And then to top it off the staff wished me a Happy Birthday and delivered a bottle of Castellblanc and cake with side fruits. Wow. Now that's service with a smile. They personally delivered it to our room. Thanks for showing us a great time. We will never forget this great team. Everyone from the doorman,front desk personal to the cleaning team. Two thumbs up. Great job everyone!!!!!:-):-):-):-):-)
We were extremely disappointed with our stay at Pullman Skipper Barcelona.
The hotel is design and looks nice, but...
_ the window in our room was broken, impossible to close, despite overlooking a highway. We tried to call but the phone next to the bed did not work. After finding a phone that worked, we were moved swiftly to a new room - good service, apologies, nothing to be said.0
_ in the new room however, we tried to have a bath but the water tap was broken and could only deliver boiling water. Too tired to change rooms again we had to fill it up with glasses of cold water. The bathroom was also noticeably worn out and very dirty at the junction between walls and floor.
_ once finally in bed, the mattress was in an awful state, totally ruined and both our backs ached for the whole weekend. Note: we are 30 and 32 yo.
_ finally on our second day evening we wanted to use the pool. The leaflet at the entrance specifies that one pool closes at 9pm. It is printed daily with events of the day, which is cool. What the leaflet did not specify is that this pool is not heated in winter, and thus de facto not usable ! Why not write it?? The warm pool is only open till 7pm, so impossible to have a swim (or a bath because of the tap problem)
_ last but not least, elevators were broken upon check out, really perfect.
_ please also mind that the hotel is relatively remote from center (about 15-20 min walk from the sea port)
All in all, I definitely advise against staying there except if you want to hurt your back. Good point for the staff who was always charming and helpful (but not maintaining the place properly)
Overall a good hotel. Great staff with a nice atmosphere to the rooms.
The room temperature was too warm at night, the control would not go lower than 19C
The elevators are the slowest and seem to have very poor programing, they are not good enough for a hotel of this quality and detract from the overall experience. Temperature in the hallways was also too warm. Sometimes when waiting so long for an elevator you would start to sweat - not a good look when leaving for a business meeting.